If there were more stars, I would have checked them. Janice Tressler is the consummate employee. She goes well beyond what is expected to ensure that every client is serviced with white glove care. She is always ahead of the situation and has problems taken care of instantly. I never have to worry or second guess about an order when working with Janice. She informs me of the status. Nicklas Supply should be extremely proud to have an employee of Janice's caliber working for them. It is always a pleasure dealing with Janice and I look forward to many more professional dealings.
Splash is very lucky to have such a great employee constantly going above and beyond for her clients. Suffice it to say that through this wonderful process of dealing with Janice and Splash-Murrysville that we have become great friends and will continue to use Janice for all of our plumbing and tile needs in the future. I implore everyone in the Pittsburgh and western PA region interested in remodeling, designing and building to go see Janice first. Rightfully so, she will be your one and only stop.
Janice was patient, compassionate and thorough during the entire process. Her erudition in the different product lines and materials available to a consumer is unmatched. As anyone who has ever built a home or renovated a space can tell you, the process can be daunting, time-consuming and expensive. However, with Janice, she takes all of your worries and fears and casts them aside and shows you how fun, easy and uncomplicated your project can be. Janice has a remarkable ability to make you feel as though you are her only client. The amount of time and attention that she will spend on your project will be in unparalleled. Janice is the archetypal designer, taking your dreams and manifesting them to fruition.
I walked into Splash in Murrysville a couple weeks ago with a design in mind for my bathroom and kitchen. Then I met Janice. WOW. She was amazing. She thought of designs I never considered. The final project is so much better than I ever imagined. Thank you Janice for all your wonderful input. This should be in a magazine
Very knowledgeable and spent time helping us find exactly what fit our tastes. We worked with Janice who went above and beyond to help. Their customer service has not been the greatest in the past, so if you've had a bad experience and scratched them off your list (as I had done), I'd recommend giving them another try. Like some of the other reviewers, I had previously given them a one-star review. However, my most recent visit was exceptional, and I expect that has a lot to do with the owners taking the initiative to respond to online reviews and bring change to their organization. Give them a try, I don't think you'll be disappointed.
Tile that we chose took 6 weeks to make. Salesperson never called to inform us tile was in-- had been sitting there for 2 days because she stated "she didn't have time to check on it." Order was placed incorrectly by salesperson initially and had to wait additional 2 weeks since only 45 pieces of tile came in instead of the needed 45 square feet. Would have given 0 stars if I was able.
There is just so much to say. Simply put, Janice Tressler at Splash-Murrysville is quite simply the absolute best person you can see when searching for plumbing fixtures, tile or cabinets. We started working with Janice in November 2015 when we were beginning the process to finish our basement. Right from the beginning Janice knew the style and level of sophistication we were trying to exude with our project. She knew our budget, and was able to transform our space into a warm and inviting space for years to come.
Splash Kitchen Bath Home is a US Hardware Store based in Murrysville, Pennsylvania. Splash Kitchen Bath Home is located at 4807 William Penn Hwy, Murrysville, PA 15668, USA.
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